01
Understand intent
Interpret what the user or process needs.
TOOLS & SKILLS
Give the assistant capabilities specific to your company.
Tools and skills turn a generic system into an application designed to solve concrete tasks inside an operation.
Design capabilities for my assistantTOOLS
What is a tool in an AI system?
A tool is a capability that lets a model interact with a defined function or service, for example retrieving information, running an internal search or requesting an action in another system.
SKILLS
What is a skill?
A skill encapsulates a reusable capability or procedure that helps an assistant handle a specific class of tasks more consistently.
We keep the definition provider-neutral. The implementation depends on the stack and the type of system being built.
EXECUTION
From conversation to execution
02
Retrieve context
Get only relevant, permitted information.
03
Select a capability
Choose the appropriate tool or skill.
04
Execute
Invoke it within defined permissions.
05
Validate
Check the result and expected conditions.
06
Log or escalate
Preserve traceability or ask for human intervention when appropriate.
QUESTIONS
Frequently asked questions
A tool connects the model to a defined function or service; a skill organizes a reusable capability or procedure for a class of tasks. The exact implementation depends on the stack.
Yes, if the integration supports it and the architecture authorizes the action. We design permissions, validation, limits and human escalation according to the process.